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E-Gaming
E-Gaming
Business Need
Downtime and low system performance carries a huge price tag as customer acquisition and retention is expensive and you do not want to lose a single customer. By investing in improving system performance, online gaming operators or network providers can increase turnover, customer satisfaction and offer a better experience to the players.
Solution
As expert consultants we can provide the tools and the personnel required to manage all as-pects of performance testing. A typical e-gaming system is complex and consists of different products and solutions that are interconnected with each other.
Experience
In order to provide the best expertise we hire the most talented and sharp people. The differ-ence between a good performance tester and an outstanding performance tester can be 1:10 in terms of productivity.
Business Need: By investing in improving system performance, online gaming operators or network providers can increase turnover, customer satisfaction and offer a better experience to the players. We also believe that performance testing increases brand loyalty as e-gaming is essentially about trust
Solution: In addition, any gaming operator has connections to a multitude of different banking providers. Traffic and players arrive from all around the globe and for an application like sports betting, visitors increase in connection to events with large media exposure. In order to maximize the value also on marketing investment, the systems have to perform – both the e-gaming operator and the provider systems. We provide the following consultancy services:
Performance Validation: Today most e-gaming operators invest in building gaming sites and deploying complex content management systems and often forget to fix the simple things that annoy visitors. Customer relationships are as easy to lose as they are difficult to create, and often customer loyalty that has taken years to build up can be lost in one bad experience, nearly always to a competitor. Validation determines if the software/solution meets pre-existing performance requirements. This service adds value to customers that wish to independently evaluate compliance with agreed SLAs, specification and delivered software/solutions. A typical example would be a cus-tomer that has developed a solution off-shore and wishes to determine that deliverables meet set criteria and specifications via the same platform.
Performance Testing: Testing determines the current system performance. This service adds value to customers that need to know the capacity of existing systems, bottlenecks, negative and positive end-user experience. This service can also evaluate different scenarios with various loads and/or configu-rations.
Performance Engineering: Engineering tests and tunes the software to maximize performance and optimize the most im-portant application performance trait, user experience. This service adds value to customers that want to launch a new system with pre-determined requirements, extend the capacity of old systems and fix systems that are not meeting requirements/SLAs. In this service Celarius would tune the application, databases and fix architectural flaws together with the develop-ment team.
Performance Testing: Testing determines the current system performance. This service adds value to customers that need to know the capacity of existing systems, bottlenecks, negative and positive end-user experience. This service can also evaluate different scenarios with various loads and/or configu-rations.
Performance Engineering: Engineering tests and tunes the software to maximize performance and optimize the most im-portant application performance trait, user experience. This service adds value to customers that want to launch a new system with pre-determined requirements, extend the capacity of old systems and fix systems that are not meeting requirements/SLAs. In this service Celarius would tune the application, databases and fix architectural flaws together with the develop-ment team.
Experience: Our expert consultants have years of experience and their core competence lies in combining user behavior and performance testing using HP LoadRunner as the preferred set of tool. With more than 400 performance testing projects carried out we know the most common bottlenecks and on our hunt for errors we solve your business critical performance issues. An investment in improved performance helps the customer to assess business risk, make informed decisions about marketing and traffic driving activities, plan for the future and ensure successful product launches.
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